5 ways of connecting with your staff
John C Maxwell writes an outstanding book about leadership called, “The 21 Irrefutable Laws of Leadership”. I read this book when I was a young man just out of school and it resonated with me. Re reading it now – wow! There’s so many fantastic takeaways for leaders. Franchisees I interview often tell me that they value their staff and want look after them – that’s showing leadership. Here’s 5 of the best reasons to connect with your staff.
People follow leaders who respect them
Leaders can lead without respect, with only authority, but the results will always be mediocre. Leaders need to develop trust with the people who follow them – and trust is developed by showing your people that you can do what they do (competence), by connecting with them on a deeper level than just asking how their day is going, and by showing character (admitting when you make a mistake).
People don’t care how much you know until they know how much you care
Connecting with your staff is essential if you want them to know that you care about them, and ultimately want them to trust and follow you. Connecting with your staff isn’t “How is your day going?”, it’s “How is your Mum doing? I know she’s been unwell, is she getting better?”. Show your staff that you care, then they will trust you – connecting with your staff is the fastest way to trust.
Are you making things better for the people who follow you
Are you improving the lives of your followers? Yes, you’re paying them, but are you taking steps to make their life better? If you start connecting with your staff you’ll soon find out what they value, what they enjoy and you’ll find some easy ways to make their lives better. This can be as simple as a couple of movie tickets for your movie buff manager!
Who you are is who you attract
Great leaders always exemplifly the qualities they are trying to attract. A lot of interviewees tell me they are trying to attract smart and driven people. People are attracted to people who are like them – so if you wan this kind of person, you need to become this kind of person.
Empower your staff
Great leaders become great by giving power away. Delegating authority empowers the people around you and will help you in connecting with your staff. Start with delegating the banking, then have a supervisor do an interview, and have them manage staff issues (all delegations that were suggested by our Franchisees).
What have you done to start connecting with your staff? How have you sharpened your leadership abilities?